Legal framework that protects your account
360ce operates under clear legal terms built around your account security and fair play. We outline our policies, your rights as an account holder, and how we handle...
How 360ce operates where you are
360ce provides gaming access in supported regions, where local law permits. Your account is governed by our terms of service, which define what you can and cannot do on the platform. We keep detailed records of every deposit via JazzCash, Easypaisa, SadaPay and Raast, every game outcome, and every withdrawal request. Your funds are segregated and reconciled daily. When you open an
account, you accept our terms; if you breach them, we reserve the right to suspend access. Disputes are handled through our formal complaint channel within 14 business days. We do not operate unlicensed services; we comply with the legal frameworks of the regions we serve in Pakistan.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Contact us about policy questions
Email Support
Send your legal or policy question to [email protected]. We respond within 48 hours with a written answer so you have a record of our reply.
In-App Help Centre
Open the Help Centre inside your account lobby. Search 'legal', 'terms' or 'dispute' to find instant answers to common policy questions.
Live Chat
Chat with a support agent during platform hours (9am–11pm PKT, 7 days a week) about account terms, payment rules, or account restrictions.
Editorial transparency in our legal structure
Written Terms Available
Every rule is published in plain language on this site. No hidden clauses. You can download a PDF of our...
Account Audit Trail
Every action on your account is logged: deposits, withdrawals, game rounds, bonus credits, account changes. You can request your full...
Dispute Records
When you file a complaint, we document every step. You receive a reference number and can track the resolution status...
Withdrawal Verification
Before any JazzCash, Easypaisa, SadaPay or Raast withdrawal is sent, we verify your identity and account balance. Results are logged...
Terms Update Notifications
If we change any legal term, we notify you via email and in-app alert at least 30 days before the...
Third-Party Review Available
Our terms and dispute process have been reviewed by independent legal advisors. Summary findings are available in our Help Centre.
How our legal policies align across the platform
| Account Terms | Same legal framework applies whether you play on mobile, desktop or tablet. Your account rights do not change between devices. |
|---|---|
| Game Rules | Live casino tables, slots and sportsbook all follow the same payout verification and dispute handling process outlined in our terms. |
| Payment Rules | JazzCash, Easypaisa, SadaPay and Raast deposits and withdrawals all follow identical verification and settlement timelines as documented. |
| Bonus Terms | Any promotional credit is subject to the same account rules and withdrawal requirements. No separate legal structure for bonuses. |
| Complaint Procedure | Whether your issue is a game result, a payment delay or an account restriction, the 14-day dispute process is consistent. |
| Data Privacy | Your personal data, account history and payment details are protected under one unified privacy policy across all 360ce services. |
| Regional Compliance | We apply the same legal safeguards to all supported regions in Pakistan. No hidden regional variation in account rights. |
Core principles that define our policy approach
Account Ownership
Your account is yours alone. No one else can access it or claim funds in it. You remain the legal owner of all balance on your account at all times.
Transparent Calculations
Every bet, every win, every fee is calculated by the same published formula. No hidden maths. You can audit your account statements anytime.
Settlement Timelines
Game results are final within seconds. Withdrawals to JazzCash, Easypaisa, SadaPay or Raast clear within the published window stated in your account.
Dispute Right
If you believe an error has occurred on your account, you have the right to file a formal complaint and receive a written decision within 14 days.
No Arbitrary Closure
We will not close your account or freeze your funds without written notice, a specific reason and an opportunity for you to respond.
Data Security
Your personal information and account balance are encrypted and stored on secure servers. We do not sell your data to third parties.